Frequently Asked Questions

How quickly do you respond to enquiries?

We aim to respond to all messages and form submissions within 24 hours. For faster answers, give us a call or send us a message on Facebook — we’re usually pretty quick to respond there.

Do you accept walk-ins?

We recommend booking in advance, especially for boarding and grooming as spots fill quickly — particularly around holidays and school breaks. That said, give us a call and we’ll always do our best to accommodate you.

How far in advance should I book dog boarding in Columbus, GA?

We recommend booking at least one week in advance for regular stays and two to three weeks ahead for holidays, long weekends, and the summer season. Columbus is a busy city for pet owners and our boarding spots are limited to keep care personal and attentive.

What should I bring for my dog’s first visit?

For boarding and daycare, bring your dog’s food (pre-portioned if possible), any medication with clear instructions, their favourite toy or blanket, and up-to-date vaccination records. For grooming, just bring your dog — we handle everything else.

Do you offer dog training for puppies in Columbus, GA?

Yes — our certified trainers work with puppies and adult dogs alike. Whether you need basic obedience, behavioural work, or advanced training, we’ll put together a programme that suits your dog’s age, breed, and personality.